Amazon knows my birthday. My parents apparently got it wrong.

Amazon knows what my birthday is. It’s not correct, but Amazon assures me that it is.

Hello again from Amazon.com.

First, I want to sincerely apologize again for the inconvenience you have experienced with your Prime membership.

As we discussed during our recent phone conversation, I checked with a specialist about the possibility of changing the birthday on you Prime membership.

I have confirmed that the birthday on the Prime management page is only needed when you invite someone to your Prime membership. It is not used for anything else. However, I unfortunately also found it is not possible to change this date at this time.

Again, I sincerely apologize for this situation.

Thank you for contacting us and we hope to see you again soon.

So, when I signed up, they didn’t ask for a birthday. They decided to add one and picked a birthday for me (which might be any random date) and YOU CAN’T CHANGE IT. Seriously Amazon, WTF?

The above response makes sense if I’m some completely tech clueless person, but I know this is all in a database somewhere. Go in. Edit the record. Save. It’s not that hard.

To tell me you contacted a “specialist” and they couldn’t do anything makes me laugh.